Work Experience
Saltmine Global | 2018 - Present
Director: Platform Services & Customer Success
First Customer Success Manager hired in the US
Owner of the first and longest tenured account which has grown by 300% over 7 years of renewals.
Established a global team of support specialists who dogfood Saltmine in order to deliver value to our customers live in the platform.
Partnered with our product org to collect and aggregate and deliver customer feedback and needs for future development.
Sr. Technical Designer & Workplace Strategist
Led design for small office projects from Proposal to Move-In
Incorporated emerging technologies into repeatable internal processes
Led the technical design for large scale interior office projects across the west coast
Direct partnership with our Site Supervisors and Cost Estimators to drive and deliver savings on-site and in pre-construction
Direct engagement with several bay area jurisdictions to carry projects through permitting including SFDBI, Alameda, and Burlingame.
Unispace San Francisco | 2016 - 2018
Interior Designer & Workplace Strategist
Founding team member for the San Francisco Office
Creation and presentation of design presentations directly to executive client stakeholders.
Conducted the training and deployment of Revit to our local team
Deep participation in phases from RFP to construction administration and closeout.
